Telesales Training
Telesales training course

Sales Doctors provide bespoke telesales training courses. We work with the situations you face every day in your business and tailor our workshops specifically to your needs. We are very flexible in the choice of venue. Training can take place either at your offices, our offices, or another suitable venue.

Our bespoke telesales training courses take place from 1 to 3 days, entirely at your choice to suit your needs and time restraints. The maximum number of attendees is usually 12, but we can accommodate larger numbers if required.

  • Planning and preparation
  • Telephone manner
  • Getting help from the gatekeeper
  • Lead generation
  • Listening skills
  • Cross-selling and up-selling
  • Building rapport
  • Creating a powerful opening statement
  • 6 components of success
  • Questioning techniques
  • FAB Selling (features/ advantages/ benefits)
  • Objection handling
  • Practical techniques that you can implement immediately to make more appointments/ sales and increase your conversion rates
  • Innovative ideas to help you monitor your performance, resulting in continuous improvement
  • A new and exciting perspective of handling gatekeepers which guarantees a 50% uplift in your contact rate
  • The secrets of how to use the ‘truth key’ to understand the real objection and handle it
  • The benefits of understanding our innovate ‘tag on questioning’ technique which will result in far more qualified conversations
  • The ability to close more business and appointments without resorting to old fashioned ‘closing’ techniques
We deliver bespoke sales training that propels your sales success

Flexible & bespoke sales training to accommodate the needs of you & your team.


Practical techniques you can easily implement for instant improvements.


Free on-going support via phone or email, after training is complete.


A proven track record working with businesses of all types & sizes.

Latest from our blog
May 2018

Dear Sales Doctor, I am an IFA and I generate the majority of my new business by attending networking events. I was at an event the other day and was aware that out of 35 attendees, there were 4 IFAs. So when someone approached me...

May 2018

Dear Sales Doctor, when cold calling, would you recommend leaving voicemails? That's a great question and I would definitely recommend you leave a voicemail, as long as it's the right message. Many sales people I train leave the following type of voicemail: Good...

May 2018

My Company lost a £120,000 training opportunity last week and we are so grateful for losing it. Are we mad you might be thinking? No: the lesson we gained was invaluable. It's not something we could have read in a sales book or learned on...