Sales Doctors provide bespoke telesales training courses. We work with the situations you face every day in your business and tailor our workshops specifically to your needs. We are very flexible in the choice of venue. Training can take place either at your offices, our offices, or another suitable venue.
Our bespoke telesales training courses take place from 1 to 3 days, entirely at your choice to suit your needs and time restraints. The maximum number of attendees is usually 12, but we can accommodate larger numbers if required.
- Planning and preparation
- Telephone manner
- Getting help from the gatekeeper
- Lead generation
- Listening skills
- Cross-selling and up-selling
- Building rapport
- Creating a powerful opening statement
- 6 components of success
- Questioning techniques
- FAB Selling (features/ advantages/ benefits)
- Objection handling