Telesales Training

Sales Doctors provide bespoke telesales training courses. We work with the situations you face every day in your business and tailor our workshops specifically to your needs.

We are very flexible in the choice of venue. Training can take place either at your offices, our offices, or another suitable venue.

Our bespoke telesales training courses take place from 1 to 3 days, entirely at your choice to suit your needs and time restraints. The maximum number of attendees is usually 12, but we can accommodate larger numbers if required.

    What’s Covered

    • Planning and preparation
    • Telephone manner
    • Getting help from the gatekeeper
    • Lead generation
    • Listening skills
    • Cross-selling and up-selling
    • Building rapport
    • Creating a powerful opening statement
    • 6 components of success
    • Questioning techniques
    • FAB Selling (features/ advantages/ benefits)
    • Objection handling

    What You’ll Gain

    • Practical techniques that you can implement immediately to make more appointments/ sales and increase your conversion rates
    • Innovative ideas to help you monitor your performance, resulting in continuous improvement
    • A new and exciting perspective of handling gatekeepers which guarantees a 50% uplift in your contact rate
    • The secrets of how to use the ‘truth key’ to understand the real objection and handle it
    • The benefits of understanding our innovate ‘tag on questioning’ technique which will result in far more qualified conversations
    • The ability to close more business and appointments without resorting to old fashioned ‘closing’ techniques

    Our Approach

    Diagnose Issue

    We talk to the businesses we work with first to identify the sales problems you are facing and tailor our training specifically to your needs.

    Cure With Training

    We’ll teach you a range of innovative and practical techniques to ensure you make more sales and increase conversions.

    One Day Check-Up

    Once your training is complete, that will not be the end of it. We’ll provide a one-day check to ensure your training is being implemented successfully.

    One Month Post-Training Open Clinic

    Whether you need to discuss any challenges you may be facing or get a second opinion, you have access to us via email or phone whenever you need it.

    Please get in touch for a free, no-obligation chat about your telesales training requirements