How do you determine if a sales call is a success?

22 August 2018

I have heard a variety of responses: “I got on really well with the person” “I answered all the questions they asked me” “They made an enquiry and I turned it into a meet

5 communication skills for estate agents

20 August 2018

If you’ve just started a career in estate agency, brushing up on your communication skills is essential to your performance. Even if you have masses of experience, there are always new sk

Benefits of sales training in your team

16 August 2018

Sales training is a vital part of any business’s operations and growth. Whilst you may have the best product or service available in your field, if no one knows about it or can be convinc

Experience is irrelevant

9 August 2018

At the end of a recent meeting, I attempted to close and said “when would you like to do something?” I was really taken aback when he said “I really do like you Tony and love what you

Are you the decision maker?

6 August 2018

So many people ask this and it’s the wrong question. 12 years ago I met the MD of the largest online H&S training co in the UK. When I confirmed the meeting I said “as MD I assume i

Discounting is NOT negotiating

2 August 2018

I was with an estate agent last week who met with a seller and at the end of his presentation said “our fees are 1.5%” and then he zipped up. The seller replied “that’s a fortune an

How does tone of voice affect sales communications?

25 July 2018

Whether your business deals in telesales or face to face communication, how you present yourself through your voice is a key factor when it comes to sales success. With telesales and telema

The importance of sales training

18 July 2018

Whilst some people are natural talkers who appear a perfect fit for a career in sales, the act of selling is a skill in its own right, which must be learnt and perfected. Sales training enc

The difference between hard and soft selling

10 July 2018

In the world of sales, there are two broad categories of sales approach which can generally be taken by a company. These are the hard sell and the soft sell and each comes with its own set

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Latest from our blog
Mar 2019

We now have a formal Sales Qualification and Training Programme specifically for the Fenestration Industry   We have partnered with Building Our Skills – Making Fenestration a Career of Choice to develop a brand-new sales qualification and training programme.  The qualification is written by GQA...

Aug 2018

Sales training is a vital part of any business’s operations and growth. Whilst you may have the best product or service available in your field, if no one knows about it or can be convinced of its value then it will not sell. Training your...

Aug 2018

If you’ve just started a career in estate agency, brushing up on your communication skills is essential to your performance. Even if you have masses of experience, there are always new skills to learn and new ways to think about communication. Body language From meeting...